BAGGAGE

Note: Frequent Travellers and Status Customers can benefit from a different baggage allowance rule according to their respective status. For further info, please check the Baggage Calculator by selecting the correct status of your customer.

Note: Frequent Travellers and Status Customers can benefit from a different baggage allowance rule according to their respective status. For further info, please check the Baggage Calculator by selecting the correct status of your customer.

For a smooth boarding procedure, more stowage space on board and a punctual departure, it is essential that carry-on baggage corresponds to the regulations. That is why we check carry-on baggage against the permitted dimensions, quantity and weight at departure airports. Below please find an overview of carry-on baggage  allowance rule for all Lufthansa Group airlines.

This short film shows you how to pack optimally – if need be, even when you have a little bit more to pack – within our carry-on baggage regulations.

For excess and special baggage, flat rates apply. This is also the case for sports baggage that exceeds the free baggage allowance. Below please find an overview of Excess & Special Baggage specifications for all Lufthansa Group airlines.

Note: Price calculation of the excess and special baggage is available directly at the respective airline pages of Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa, and SWISS.

(Update: September 2024)

Due to capacity restrictions, no new bookings of sports and excess baggage (FBAG, SBAG, MBAG, IBAG, JBAG, KBAG, SPEQ, BULK) are possible in Economy Class on Austrian Airlines flights to and from Tehran through 23 October 2024. Any requests (SSR) will be rejected with UC.

Sports and excess baggage requests that have already been booked and confirmed as well as the transportation of animals in the cabin (PETC) or in the hold (AVIH) are not affected by this restriction.

(Update: May 2024)

In the past, requests for sports or excess baggage for Lufthansa flights were confirmed automatically. The maximum permitted weight and dimensions were not checked individually, but only entered as a note in the SSR element (e.g. MAX LENGTH 200CM UP TO 32KG 70LB/S4). Non-compliance often led to problems at airports and the baggage could not be accepted for carriage.

As of 2 May 2024, sports and excess baggage requests for flights operated by Lufthansa (LH), Lufthansa CityLine (CL) or Lufthansa City Airlines (VL) are no longer confirmed automatically but reviewed manually by a new Lufthansa Special Service Desk. After the check, the SSR is confirmed manually with HK or rejected with UC or NO. In the event of a rejection, an SSR OTHS element with an explanation is also inserted in the PNR.

This new process is applicable to the following SSR codes:

• SSR XBAG
• SSR SPEQ
• SSR BULK
• SSR BIKE

In addition, requests for the transportation of animals in the cabin (PETC) or in the hold (AVIH) are also reviewed manually using this new process. Processing will take place within 72 hours of the request at the latest, with short-term requests being prioritized.

(Update: October 2023)

 Are your customers traveling on Austrian Airlines, Brussels Airlines, Lufthansa, and SWISS with excess baggage? If so, please note that ancillary baggage EMDs for FBAG, MBAG, and SBAG must be issued 48 hours before departure at the latest.

(Update: September 2023)

In order to simplify the rebooking of PNRs with Ancillary Baggage EMDs, the Lufthansa Group airlines have changed the baggage EMDs (FBAG, MBAG, SBAG) in the GDS Amadeus to a ‘BTU/(Baggage Travel Unit, Bound)’ logic. Thus, instead of one EMD for the entire trip, a separate baggage EMD will now be issued per flight route.

Example: HAM–FRA–MAD–FRA–HAM

• Previously: one EMD for the entire trip
• New: two separate EMDs (one EMD for HAM–FRA–MAD and one EMD for MAD–FRA–HAM)
• The change will be automatically reflected in all Ancillary Baggage EMDs issued via the GDS Amadeus (1A) by a travel agency or the Lufthansa Group’s own distribution channels.

• The switch in NDC (Lufthansa Group airlines Direct NDC API and SPRK) will be completed by the end of November 2023
• Other reservation systems are partly already offering the possibility to price according to BTU logic or are planning the switch. If this is not the case, you can continue to issue one EMD per trip for additional baggage and reissue it, if necessary, unless the reservation system used offers another option. These EMDs will continue to be accepted by the Lufthansa Group airlines

(Update: September 2023)

Baggage will be classified as excess baggage if it exceeds the permitted weight and/or dimensions, or is not included in the baggage allowance. Find out what you need to know about excess baggage in our new factsheet.

​To the factsheet "Excess Baggage"The link will be opened in a new browser tab

If the sport baggage does not exceed the baggage allowance no extra charge applies, but if the sports equipment exceeds the free baggage allowance in number of items or weight per item, passenger will be charged an extra fee.

Sports equipment that exceeds the free baggage allowance and the weight limit of the respective travel class, but does not exceed the maximum weight of 32 kg, will be charged in accordance with the rates for sports equipment. For items of sports equipment not included in the following list or for content exceeding the definition given, the fees for excess baggage will apply.

To guarantee our customers’ safety on board, the transport of certain items either in checked baggage or in carry-on baggage is not permitted. That’s why it is important that passengers inform themselves thoroughly and pack correctly before departure. Below you’ll find an overview of which dangerous goods may be transported in which item of baggage for all Lufthansa Group Airlines.

(Update: September 2023)

Staff shortages, adverse weather conditions, a defective baggage handling system or the detachment of a baggage tag can cause a piece of baggage to arrive late at its destination. We have summarized the most important information on delayed or damaged baggage as well as helpful links for you.

​Baggage problems? What to do now:The link will be opened in a new browser tab