To ensure fast onboard connectivity while preserving a quiet and pleasant cabin environment, we kindly ask all passengers to follow these simple guidelines:
Flight Mode: ON. Connection: ON.
Lufthansa Group Wi-Fi at-a-glance
- Productivity meets entertainment
From working to browsing, sharing and everyday online tasks, travelers can now make the most of their time onboard. - High-speed gate to gate connectivity – powered by Starlink
Advanced satellite technology supports responsive messaging, cloud-based tools and real-time collaboration.
- Free of charge
Lufthansa Group Wi-Fi is available free of charge with Travel ID or Miles & More Service card number with no additional setup needed. - One experience, all travel classes
The same connectivity standard for all travelers in all travel classes. - A consistent standard across the fleet
As the rollout progresses, more travelers will benefit from a reliable and unified onboard Wi-Fi experience across the Lufthansa Group.
Using Wi-Fi onboard – what you should know
Headphones are essential
If you’re enjoying any content with audio, whether for work or entertainment, please make sure to use headphones. Playing sound aloud isn’t allowed. And please don’t forget to pay attention to the safety demonstration.
No calls during the flight
Active speaking voice and video calls are not permitted onboard – even with headphones.
You can still send messages, emails, or chat as usual.
No broadcasting
Actively broadcasting live video or audio (e.g. on social media platforms) isn’t allowed. Recording content for later sharing is fine, but please respect the privacy of other passengers and crew.
Thanks for your cooperation
These rules help ensure a relaxed and enjoyable flight for everyone.
FAQs
More information about Lufthansa Group Wi-Fi
Lufthansa Group Wi-Fi offers faster, more powerful onboard internet access – free of charge.
You can enjoy streaming, cloud-based working and other high-bandwidth applications throughout your flight. Compared to existing internet service, Lufthansa Group Wi-Fi provides a significantly enhanced onboard connectivity experience.
At the beginning of the rollout, Lufthansa Group Wi-Fi is only available on selected aircraft. Therefore, it is not yet possible to check availability before your flight.
As the service becomes available on more aircraft, a flight search function will be introduced on the Lufthansa Group airlines' websites.
If your aircraft is equipped with Lufthansa Group Wi-Fi, follow these steps to connect via the Lufthansa Group Wi-Fi portal.
1. Enable Flight Mode on your device.
2. Turn on Wi-Fi.
3. Connect to the onboard Wi-Fi network "Lufthansa Group Wi-Fi".
4. After connecting, you will automatically be redirected to the login portal. If the portal does not open automatically, enter the airline specific address (see below) in your browser's address bar. You will then be redirected to the login portal.
For Austrian Airlines flights:
wifi.austrian.com
For Lufthansa and Lufthansa City Airlines flights:
wifi.lufthansa.com
For SWISS flights:
wifi.swiss.com
For Brussels Airlines flights:
wifi.brusselsairlines.com
For Discover Airlines flights:
wifi.discover-airlines.com
For Air Dolomiti flights:
wifi.airdolomiti.it
For Edelweiss flights:
wifi.flyedelweiss.com
For Eurowings flights:
wifi.eurowings.com
5. Follow the instructions in the portal to connect to the internet.
Lufthansa Group Wi-Fi is free of charge for members of a Lufthansa Group loyalty programme and for Travel ID users. If you do not yet have a Travel ID, you can register easily and free of charge, even during your flight.
Yes, you can use Lufthansa Group Wi-Fi on multiple devices simultaneously.
To ensure that all guests can enjoy Lufthansa Group Wi-Fi in a pleasant and relaxed atmosphere, we kindly ask you to follow our behavior policy. By being considerate of your fellow passengers and our crew, you help ensure that everyone can enjoy Lufthansa Group Wi-Fi comfortably throughout the flight.
Please also follow all instructions given by the crew at all times.
No. To maintain a pleasant and quiet atmosphere on board, active participation in voice and video calls are not permitted. However, passive listening to meetings, webinars, or similar events is allowed, provided that you use headphones.
You may continue to use messaging services, email, and chat as usual.
Actively recording and transmitting live video content, with or without audio, is not permitted. This includes all forms of live streaming and broadcasting.
If you record content for later publication, we kindly ask you to respect the privacy of other guests and the crew and not to record anyone without their consent.
The onboard high-speed internet service provided on Lufthansa Group aircraft is operated in compliance with all applicable data protection laws and regulations governing the protection of personal data.