All our fares are changeable free of charge, as often as you want

We want you and your travelers to be able to book with confidence and flexibility and not to miss out on your next business trip. In order to adapt your travel plan flexibly at any time, we have ensured a maximum flexibility.

For fares of all our Lufthansa Group airlines you can rebook as often as necessary and without a change fee - through 31 October 2021. You are also able to change your origin and destination, however, a fare surcharge may be required in specific cases if availability of the original booking class is not given. This also applies for cancelled flights. You can check all the extended rebooking policies of our airlines via the links below.

One less thing to worry about: a travel insurance for traveling during the pandemic 

In case of your business travels are being restarted or you or your employees are traveling during the pandemic, we make sure you have one less thing to worry about. Our new travel insurance packages Travel Care and Travel Care Plus offer Covid-19 coverage in addition to the core benefits of a classic travel insurance.  So, what is all about?

Travel Care includes:

- financial support in case of Covid-19 infection during the travel

- reimbursement of travel cost in case of flight cancelation or interruption

- travel accommodation cost in case of a missed connecting flight

- coverage of your personal items or luggage

Travel Care Plus includes:

- in addition to the Travel Care insurance for the trip cancelation, interruption or financal support due to Covid-19 infection, Travel Care Plus offers coverage of cost in medical emergencies including emergency evacuation and repatriation

- assistance service in case of emergency

Our insurance packages are available for Austrian Airlines, Lufthansa and SWISS at this point of time. For more information on travel insurance, please check the reference page here.

Smiling mature male doctor standing in a hospital corridor with a diverse group of staff standing behind him

Our future focus: safety and sustainability

Our mission is clear: make flying safe in times of the pandemic and after. However, we still keep our strong focus on a sustainability.

Aviation massively contributes to the global CO2 emissions and we take a serious responsibility in reducing these. Therefore, we took some of the first steps in making our mission realistic such as investing in SAF, synthetic kerosene as the first real alternative to the fossil aviation fuel. We have partnered up with our innovation center to offer a Compensaid Corporate Program to support us. Compensaid enables your company to conduct CO2 neutral business trips and cargo flights. You can offset your business travel and make them fully climate-neutral, but in addition there is an option to offset cargo flights to reduce corporate emissions along the whole production and supply chain. However, before making any big decisions, why not start by calculating your company’s carbon emissions in the first step via the Compensaid Corporate Program to see how you can contribute to more sustainable air-travel.

Do you need a personalized Charter flight for your company?

Do you require a personalized flight connection that isn’t available in the regular Lufthansa Group network? With Lufthansa Charter we offer a solution customized to your company.

You are able to set a departure time that fits your plans and a destination as close as possible to your intended location. We will ensure to make your flight a unique experience. If you and your company have specific requests in terms of our on-board services and special offers on the ground, we will be happy to discuss them with you further as part of our offer.

The Lufthansa Group airlines’ Podcast series “Behind the Scenes”

Listen to our new podcast series "Behind the Scenes" and join our host to uncover what is happening at the Lufthansa Group. With the support of experts and external guests, our host will discuss network, future travel trends, New Distribution Capability (NDC), sustainability and much more.

Launch episode: What you can expect

Marco Willa, General Manager Sales in UK, together with Helen Schmidt-Stetter, Head of B2B Marketing and Communication, gives a preview of the topics and discussions which will be covered in this new podcast series.

To the podcast

Episode 1: Our Network is our Strength - Lufthansa Group in a "Post COVID world”

Marco unfolds the challenges of network planning during the pandemic, how a hub system works and the role of partner airlines, with the help of Ulrich Lindner, Head of Network Management, and Elise Becker, Head of Area Management Asia Pacific & Global Joint Venture East.

Episode 2: Navigating travel complexities

Marco interviews Kevin Thompson, Director of Revenue Optimization EMEA, American Express Global Business Travel, to understand how communication has helped TMCs to navigate through extraordinary times. Joining the conversation is Nilu Dadbeh, Lufthansa Group Global Sales Servicing Support team, who will explain more about the resources available to TMCs and corporate customers.

Episode 3: An introduction to NDC

In this third episode, Marco is joined by Alessandro Wiethaus, Products and Programme Management Distribution for EMEA, and Kevin Young, Senior Account Manager UK, who will offer an introduction on NDC, when and why it was developed, and uncover what is behind this new distribution capability. 

Episode 4: Green Energy

In this fourth episode, Marco interviews Jan Pechstein, Head of Corporate Emissions Management and Sustainable Aviation Fuels and First Officer of A320, to discuss what airlines are doing to become “greener”, what alternatives other that Sustainable Aviation Fuels are available for airlines to become more sustainable and how each of us can offset carbon emissions.

Episode 5: From virtual meetings to flying cars

In this fifth episode, Marco follows Kolin Schunck, Research & Intelligence Analyst from Lufthansa Innovation Hub GmbH, as he gives a glimpse of the future of travel mobility, the importance of data and how we might end up flying from one city to the other instead of driving.

Episode 6: NDC Smart Offer

In this sixth episode, Marco is joined again by Alessandro Wiethaus, Products and Programme Management Distribution for EMEA, and Kevin Young, Senior Account Manager UK, who will present in more details the Lufthansa Group NDC Smart Offer and what content and which advantages are available to the partners.

Episode 7: Corporate Social Responsibility (CSR)

In the last episode of this series, Marco dives deep on Corporate Social Responsibility (CSR) with Annette Mann, Head of Corporate Responsibility for the Lufthansa Group. What is CSR for the Lufthansa Group and will the group be able to reach its targets? Can corporate customers rely on the Lufthansa Group when it comes to achieve their CSR goals? Join Marco and Annette to find out more.