BROADBAND INTERNET ABOVE THE CLOUDS

Unlimited use of the company VPN above the clouds and clarifying the final details of the strategy with colleagues: In the future, all Lufthansa Group Airlines passengers on European routes will be able to reliably use Wi-Fi on board.

In order to achieve this goal, the Lufthansa Group will continue to equip its short and medium-haul aircraft with broadband Internet on three of its airlines this year. The plan is to fully equip all new and as yet unequipped aircraft in the Airbus A220/320 family operated by Lufthansa, Austrian Airlines and now also SWISS. This includes a total of more than 150 aircraft of the following types: A220, A319, A320ceo, A320neo, A321ceo and A321neo.

The installation of the new system will begin at all airlines from the fourth quarter of 2024 and will be completed after around two years. 

What else is changing: 

Lufthansa, Austrian Airlines and Eurowings have been offering travelers broadband internet on many short and medium-haul flights since 2017. What is new is that Lufthansa and Austrian Airlines are now offering their passengers unlimited free messaging on aircraft already equipped with internet access. The prerequisite for using this service is logging into FlyNet with a Miles & More service card number or with an e-mail address registered with the Lufthansa Group Travel ID. For all other on-board Internet packages, such as the faster premium access for using the company VPN, which is now available from just six euros, the price was reduced by almost 50 percent at the beginning of the year.

In addition: 

The new system is also a step forward in terms of sustainability in particular: thanks to the much smaller and lighter antennas compared to the technology used previously, the total weight of the system is less than 60 kilograms, thus significantly reducing additional kerosene consumption and CO2 emissions. 

The crew also use the internet on board for their daily work, for example to optimize flight routes during the flight. This also helps to reduce kerosene consumption and the corresponding CO2 emissions. 

Published 06.03.2024