The existing food offering is complemented by a serviced coffee house area with coffee and cake. The new lounge offers space for up to 180 guests – HON Circle members continue to have an exclusive lounge area with their own service. Automated access control to a lounge (incl. accompanying person) has been newly introduced – and the use of the "Star Alliance Biometrics Entrance" will also be possible in future.
On average, 800 guests visit the lounges in the non-Schengen area every day.
Austrian Airlines' Brand Management & Customer Experience and the Viennese architecture and interior design firm Archisphere are responsible for the new lounge concept.