Fresh design, more privacy and culinary delights: new Austrian non-Schengen lounge at Vienna Airport

The newly opened Austrian lounge areas at the G gates in the non-Schengen area of Vienna Airport on level 3 now offer guests the best service with a fresh design concept, culinary delights and more privacy. The new feel-good areas are open daily from 5:30 am to 11 pm.

Until the planned completion of the South Terminal extension in 2027, non-Schengen guests will be welcomed at the former G01 and G03 gates. They will be able to reach their gate even faster during the construction phase and have a direct view of the airfield and construction site thanks to the elevated location. After completion, the lounges will then move to a new, central and significantly larger area.

Coziness and Austrian hospitality for the best lounge experience

Natural, high-quality, tactile materials in rich, earthy colors dominate the new concept. The furniture impresses with modern interpretations of classics such as the Austrian design armchairs from Thonet with elements in Austrian red and cozy individual oval armchairs for more privacy, undisturbed work or relaxation. Soft carpets and a sophisticated lighting concept in the various zones round off the feel-good character of the lounges – always with reference to the diverse landscapes and cultural identity of Austria.

The existing food offering is complemented by a serviced coffee house area with coffee and cake. The new lounge offers space for up to 180 guests – HON Circle members continue to have an exclusive lounge area with their own service. Automated access control to a lounge (incl. accompanying person) has been newly introduced – and the use of the "Star Alliance Biometrics Entrance" will also be possible in future.

On average, 800 guests visit the lounges in the non-Schengen area every day.

Austrian Airlines' Brand Management & Customer Experience and the Viennese architecture and interior design firm Archisphere are responsible for the new lounge concept.

Published 10.12.2024