First class service for baggage drop off

Austrian Airlines is the first airline in the Lufthansa Group to introduce a new, separate baggage check-in area for First and Business Class travelers, Senators and Frequent Travelers at Vienna Airport. This gives passengers the choice of being personally greeted and assisted by a service employee at a counter, or to use the modern baggage self drop themselves and check in their baggage independently.

Simply scan your boarding pass, print out your baggage tag, attach it to your baggage and check in your baggage at the baggage self drop, done. Quick, easy and without any further interaction.

This service will soon also be introduced by Lufthansa at Frankfurt Airport. At both airports, the new baggage check-in areas will be easily identifiable and will have separate entrances to the security check.