For great service and the best customer advice

Welcome to the new, refreshed eXperts website. eXperts is the official service and information platform of Lufthansa Group designed for travel agents and travel agencies. Next to the sleek new design, smoother navigation and no login requires, you can find all current news and information for booking flights and special offers for your customers.

What’s new: the latest from the airlines

Discover the new eXperts with Dr. Magdalena Schütz

Update: 22.12.2023

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Please note: the office hours are based on regional time zones

eXperts Topic Overview

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Get all the important information about taking carry-on baggage, free baggage, and special baggage on your flights.

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Agent Hub

Current applications, special services, and valuable information for booking flights.

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Lufthansa Group Policies

Always be up to date with Lufthansa Group policies. Check the content to be confident with your bookings.

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From A (Abidjan) to Z (Zurich): Our route network at the glance.

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Passengers with special needs: we have provided some important information on accessible travel. Find out here about our services for passengers who need assistance.

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Get the right solution for your business or your travel policy with the support of our programs and tools.

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To make the pre-flight arrangements as smooth as possible have a look at our info gathered.

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At the Airport

Find out about our airports and ground services across Lufthansa Group hubs.

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On Board

Find out about our on board products and services across Lufthansa Group airlines.

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Be quickly informed in case of flight irregularities

Whether it's bad weather conditions, industrial action or any other kind of disruptions, you'll find the latest updates here about last-minute schedule changes and cancellations, together with any related regulations.

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