BAGGAGE

Get all the important information about taking carry-on baggage, free baggage, and special baggage on your flights.

Carry-on and checked baggage
Dangerous Goods
Delayed and damaged baggage

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Baggage allowance

The permitted free baggage allowance is shown on your client’s ticket/passenger receipt. It is based upon the travel class and fare booked, as well as the passenger’s status. Below please find an overview of baggage allowance rule for all Lufthansa Group airlines for continental and intercontinental routes.

Adjustment of the free baggage allowance for Economy Class flights to and from Japan

(Update: November)

Starting 1 November 2024 (date of ticket issue), only one piece of baggage weighing up to 23 kg will be permitted when booking Economy Class promotional fares (NN) and Economy Saver/Best Buy fares (NC). In all other fares (for example, RC and FF) and travel classes, the free baggage allowance to and from Japan remains unchanged. In the case of rebooking a ticket that was issued up to and including 31 October 2024, the new free baggage allowance applies when calculating on the basis of the current fare(e.g.when rebooking the outbound flight). The old free baggage allowance of two pieces of baggage up to 23 kg each continues to be applicable when calculating on the basis of the historical fare(e.g. when rebooking the return flight).

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Free baggage on European flights by travel class

Note: Frequent Travellers and Status Customers can benefit from a different baggage allowance rule according to their respective status. For further info, please check the Baggage Calculator by selecting the correct status of your customer.

Open baggage calculator
Gepäck eines Geschäftsreisenden // Baggage of a business traveller
  Austrian Airlines Brussels Airlines Lufthansa SWISS   Eurowings   Economy Class Light 1 carry-on baggage up to 8 kg. No free checked baggage included 1 carry-on baggage up to 8 kg. No free checked baggage included 1 carry-on baggage up to 8 kg. No free checked baggage included 1 carry-on baggage up to 8 kg. No free checked baggage included BASIC 1 small carry-on baggage (max. 40 x 30 x 25 cm)   Economy Class 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg SMART 1 large carry-on baggage up to 8 kg and 1 small carry-on (max. 40 x 30 x 25 cm), plus 1 checked baggage up to 23 kg   Economy Class Base/Flex/Green 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg       Business Class 2 carry-on baggage each up to 8 kg and 2 checked baggage each up to 32 kg 2 carry-on baggage each up to 8 kg and 2 checked baggage each up to 32 kg 2 carry-on baggage each up to 8 kg and 2 checked baggage each up to 32 kg 2 carry-on baggage each up to 8 kg and 2 checked baggage each up to 32 kg BIZclass 2 large carry-on baggages up to 8 kg and 1 small carry-on baggage (max 40 x 30 x 25 cm), plus 2 checked baggages each up to 23 kg  

Free baggage on intercontinental flights by travel class

Note: Frequent Travellers and Status Customers can benefit from a different baggage allowance rule according to their respective status. For further info, please check the Baggage Calculator by selecting the correct status of your customer.

Open baggage calculator
Gepäck eines Geschäftsreisenden // Baggage of a business traveller
  Austrian Airlines Brussels Airlines Lufthansa SWISS   Eurowings Economy Class Light 1 carry-on baggage up to 8 kg. No checked baggage included 1 carry-on baggage up to 8 kg. No checked baggage included 1 carry-on baggage up to 8 kg. No checked baggage included 1 carry-on baggage up to 8 kg. No checked baggage included BASIC 1 small carry-on baggage (max. 40 x 30 x 25 cm) Economy Class 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to 23 kg SMART 1 large carry-on baggage up to 8 kg and 1 small carry-on (max. 40 x 30 x 25 cm), plus 1 checked baggage up to 23 kg Economy Class Base/ Flex/Green 1 carry-on baggage up to 8 kg and 1 checked baggage up to  23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to  23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to  23 kg 1 carry-on baggage up to 8 kg and 1 checked baggage up to  23 kg     Business Class 2 carry-on baggage each up to 8 kg and 2 checked baggage each up to 32 kg 2 carry-on baggage each up to 8 kg and 2 checked baggage each up to 32 kg 2 carry-on baggage each up to 8 kg and 2 checked baggage each up to 32 kg 2 carry-on baggage each up to 8 kg and 2 checked baggage each up to 32 kg BIZclass

 2 large carry-on baggages up to 8 kg and 1 small carry-on baggage (max 40 x 30 x 25 cm), plus 2 checked baggages each up to 23 kg First Class     2 carry-on baggage each up to 8 kg and 3 checked baggage each up to 32 kg 2 carry-on baggage each up to 8 kg and 3 checked baggage each up to 32 kg    

Carry-on baggage

For a smooth boarding procedure, more stowage space on board and a punctual departure, it is essential that carry-on baggage corresponds to the regulations. That is why we check carry-on baggage against the permitted dimensions, quantity and weight at departure airports. Below please find an overview of carry-on baggage  allowance rule for all Lufthansa Group airlines.

  Austrian Airlines Brussels Airlines Lufthansa SWISS   Eurowings   Economy Class Light 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg BASIC 1 small carry-on baggage (max. 40 x 30 x 25 cm)   Economy Class 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg SMART 1 large carry-on baggage up to 8 kg and 1 small carry-on baggage (max. 40 x 30 x 25 cm)   Economy Class Base/Flex/Green 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg       Premium Economy Class 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg 1 carry-on baggage up to 8 kg       Business Class 2 carry-on baggage each up to 8 kg 2 carry-on baggage each up to 8 kg 2 carry-on baggage each up to 8 kg 2 carry-on baggage each up to 8 kg BIZclass 2 large carry-on baggages up to 8 kg and 1 small carry-on baggage (40 x 30 x 25 cm)    First Class 2 carry-on baggage each up to 8 kg 2 carry-on baggage each up to 8 kg 2 carry-on baggage each up to 8 kg 2 carry-on baggage each up to 8 kg      

Safely on the move with medication

Medicines, vaccines or samples – temperature-sensitive goods are not always easy to transport. Thanks to Cube, a medicine box including cold packs and carrying bag, travelers can now easily and safely take their medications requiring refrigeration in their carry-on luggage.

Learn more

Excess & special baggage

For excess and special baggage, flat rates apply. This is also the case for sports baggage that exceeds the free baggage allowance. Below please find an overview of Excess & Special Baggage specifications for all Lufthansa Group airlines.

Note: Price calculation of the excess and special baggage is available directly at the respective airline pages of Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa, and SWISS.

New process for the confirmation of baggage requests on Lufthansa flights

(Update: May 2024)

In the past, requests for sports or excess baggage for Lufthansa flights were confirmed automatically. The maximum permitted weight and dimensions were not checked individually, but only entered as a note in the SSR element (e.g. MAX LENGTH 200CM UP TO 32KG 70LB/S4). Non-compliance often led to problems at airports and the baggage could not be accepted for carriage.

 

As of 2 May 2024, sports and excess baggage requests for flights operated by Lufthansa (LH), Lufthansa CityLine (CL) or Lufthansa City Airlines (VL) are no longer confirmed automatically but reviewed manually by a new Lufthansa Special Service Desk. After the check, the SSR is confirmed manually with HK or rejected with UC or NO. In the event of a rejection, an SSR OTHS element with an explanation is also inserted in the PNR.

This new process is applicable to the following SSR codes:

  • SSR XBAG
  • SSR SPEQ
  • SSR BULK
  • SSR BIKE

In addition, requests for the transportation of animals in the cabin (PETC) or in the hold (AVIH) are also reviewed manually using this new process. Processing will take place within 72 hours of the request at the latest, with short-term requests being prioritized.

Harmonizing the deadline for issuing excess baggage EMDs

(Update: October 2023)

 Are your customers traveling on Austrian Airlines, Brussels Airlines, Lufthansa, and SWISS with excess baggage? If so, please note that ancillary baggage EMDs for FBAG, MBAG, and SBAG must be issued 48 hours before departure at the latest.

To "Excess Baggage" factsheet

Information on the change of Ancillary Baggage EMDs

(Update: September 2023)

In order to simplify the rebooking of PNRs with Ancillary Baggage EMDs, the Lufthansa Group airlines have changed the baggage EMDs (FBAG, MBAG, SBAG) in the GDS Amadeus to a ‘BTU/(Baggage Travel Unit, Bound)’ logic. Thus, instead of one EMD for the entire trip, a separate baggage EMD will now be issued per flight route.

Example: HAM–FRA–MAD–FRA–HAM

  • Previously: one EMD for the entire trip
  • New: two separate EMDs (one EMD for HAM–FRA–MAD and one EMD for MAD–FRA–HAM)
  • The change will be automatically reflected in all Ancillary Baggage EMDs issued via the GDS Amadeus (1A) by a travel agency or the Lufthansa Group’s own distribution channels.
  • The switch in NDC (Lufthansa Group airlines Direct NDC API and SPRK) will be completed by the end of November 2023
  • Other reservation systems are partly already offering the possibility to price according to BTU logic or are planning the switch. If this is not the case, you can continue to issue one EMD per trip for additional baggage and reissue it, if necessary, unless the reservation system used offers another option. These EMDs will continue to be accepted by the Lufthansa Group airlines

What you need to know when registering and booking excess baggage

(Update: September 2023)

Baggage will be classified as excess baggage if it exceeds the permitted weight and/or dimensions, or is not included in the baggage allowance. Find out what you need to know about excess baggage in our new factsheet.

​To the factsheet "Excess Baggage"


 Austrian Airlines Brussels Airlines Lufthansa SWISS Eurowings Economy Light Bag heavier than 23 kg (up to max 32 kg) and/or  larger than 158 cm (the sum of width X + height Y + depth Z up to a maximum of 292 cm). Bag heavier than 23 kg (up to max 32 kg) and/or  larger than 158 cm (the sum of width X + height Y + depth Z up to a maximum of 292 cm). Bag heavier than 23 kg (up to max 32 kg) and/or  larger than 158 cm (the sum of width X + height Y + depth Z up to a maximum of 292 cm). Bag heavier than 23 kg (up to max 32 kg) and/or  larger than 158 cm (the sum of width X + height Y + depth Z up to a maximum of 292 cm).

All baggage items added to the free baggage allowance of a fare are considered excess baggage.


A maximum of 5 checked bags up to 32 kg each per person can be transported.


If there are more baggage than included in the booking, an excess baggage surcharge will be charged at the airport.

 Premium Economy Class Bag heavier than 23 kg (up to max 32 kg) and/or  larger than 158 cm (the sum of width X + height Y + depth Z up to a maximum of 292 cm). Bag heavier than 23 kg (up to max 32 kg) and/or  larger than 158 cm (the sum of width X + height Y + depth Z up to a maximum of 292 cm). Bag heavier than 23 kg (up to max 32 kg) and/or  larger than 158 cm (the sum of width X + height Y + depth Z up to a maximum of 292 cm). Bag heavier than 23 kg (up to max 32 kg) and/or  larger than 158 cm (the sum of width X + height Y + depth Z up to a maximum of 292 cm). Business Class Bag with its total dimensions  greater than 158 cm up to a maximum of 292 cm Bag with its total dimensions  greater than 158 cm up to a maximum of 292 cm Bag with its total dimensions  greater than 158 cm up to a maximum of 292 cm Bag with its total dimensions  greater than 158 cm up to a maximum of 292 cm First Class

Bag with its total dimensions  greater than 158 cm up to a maximum of 292 cm Bag with its total dimensions  greater than 158 cm up to a maximum of 292 cm

Sports equipment 

If the sport baggage does not exceed the baggage allowance no extra charge applies, but if the sports equipment exceeds the free baggage allowance in number of items or weight per item, passenger will be charged an extra fee.

Ski-Girl auf frischem Schnee auf neu gepflegte Skipiste bei sonniger BergBergsonntag

Sports equipment that exceeds the free baggage allowance and the weight limit of the respective travel class, but does not exceed the maximum weight of 32 kg, will be charged in accordance with the rates for sports equipment. For items of sports equipment not included in the following list or for content exceeding the definition given, the fees for excess baggage will apply.

Eurowings rules might be different depending on the fare of the ticket. Click on the following Link to read Eurowings rules for transporting sport equipment. 

Show Eurowings sports baggage

New process for the confirmation of baggage requests on Lufthansa flights

(Update: May 2024)

In the past, requests for sports or excess baggage for Lufthansa flights were confirmed automatically. The maximum permitted weight and dimensions were not checked individually, but only entered as a note in the SSR element (e.g. MAX LENGTH 200CM UP TO 32KG 70LB/S4). Non-compliance often led to problems at airports and the baggage could not be accepted for carriage.

 

As of 2 May 2024, sports and excess baggage requests for flights operated by Lufthansa (LH), Lufthansa CityLine (CL) or Lufthansa City Airlines (VL) are no longer confirmed automatically but reviewed manually by a new Lufthansa Special Service Desk. After the check, the SSR is confirmed manually with HK or rejected with UC or NO. In the event of a rejection, an SSR OTHS element with an explanation is also inserted in the PNR.

This new process is applicable to the following SSR codes:

  • SSR XBAG
  • SSR SPEQ
  • SSR BULK
  • SSR BIKE

In addition, requests for the transportation of animals in the cabin (PETC) or in the hold (AVIH) are also reviewed manually using this new process. Processing will take place within 72 hours of the request at the latest, with short-term requests being prioritized.

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Dangerous goods 

To guarantee our customers’ safety on board, the transport of certain items either in checked baggage or in carry-on baggage is not permitted. That’s why it is important that passengers inform themselves thoroughly and pack correctly before departure. Below you’ll find an overview of which dangerous goods may be transported in which item of baggage for all Lufthansa Group Airlines.

Overview of Austrian Airlines Dangerous Goods
Overview of Brussels Airlines Dangerous Goods
Overview of Eurowings Dangerous Goods
Overview of Lufthansa Dangerous Goods
Overview of SWISS Dangerous Goods

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Fast assistance in the event of baggage irregularities

(Update: September 2023)

Staff shortages, adverse weather conditions, a defective baggage handling system or the detachment of a baggage tag can cause a piece of baggage to arrive late at its destination. We have summarized the most important information on delayed or damaged baggage as well as helpful links for you.

​Baggage problems? What to do now: 

Problems with your baggage

You can find out where to claim compensation for damage, as well as where to get information about your delayed item of baggage here.

Problems with your baggage

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Pre-flight

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