(Update: November 2024)

Starting 19 November 2024, you can also book Air Dolomiti flights via Book-a-Group – and thus benefit from a simplified booking process for group requests. Flights operated by Austrian Airlines, Brussels Airlines, Lufthansa, SWISS and Air Dolomiti can be conveniently booked and confirmed in any desired combination via a single user interface.

(Update: October 2024)

You can now also book group travel with the Norwegian regional airline Widerøe (IATA code: WF) in conjunction with Austrian Airlines, Brussels Airlines, Lufthansa and SWISS flights via the established OAL process in Book-a-Group. This provides group travelers with additional travel options within Norway, for example to Ålesund, Bodø, Hammarfest and Kristiansand.

​To Book-a-Group

(Update: March 2024)

Effective 6 March 2024, it will also be possible to enter the non-binary passenger designation MX or "Not specified" (gender code X) for group bookings via Book-a-Group. This applies to adults and children. For babies, it will also be possible to enter XI.

Important: The passenger data entered in the PNR must always match the valid travel document (e.g. the passport).

(Update: Nov 2024)

With AirPortr, you can now offer your customers a new baggage collection, check-in and delivery service via NDC. The AirPortr service is displayed as a new partner offer in the ancillary overview for selection after the flight ticket has been issued. 
 
For Austrian Airlines and SWISS flights from London-Heathrow (LHR) to Geneva (GVA), Vienna (VIE) or Zurich (ZRH): 
On departure, baggage will be picked up at any address in London and checked in on behalf of your customers. 
 
For Austrian Airlines flights from Vienna (VIE): 
On departure, baggage will be picked up at any address in Vienna and checked in on behalf of your customers. 
 
For SWISS flights to/from Geneva (GVA) and Zurich (ZRH): 
On departure, baggage will be picked up at any address in Switzerland and checked in on behalf of your customers. On their return to Switzerland, it will be delivered directly to their home or hotel. 
 
The benefits for your customers: 

• Avoiding queues at check-in 
• Traveling to the airport or destination without luggage 
• No waiting for luggage after landing 
• Miles & More members earn additional award miles and can redeem them with AirPortr 
  
  

Exclusive benefit for AirPortr bookings via NDC: through 31 March 2025, travelers will receive a 15% discount on all new bookings.

(Update: February 2024)

Lufthansa Group is happy to announce Sabre as its latest certified NDC Aggregator. Starting from the 5th of February, travel agents in the UK and Ireland can access NDC sourced offers via Sabre after registering through our Lufthansa Group airlines NDC Partner Program website. 
 
New retailing opportunities 
You now have access to a range of Lufthansa Group benefits obtained through Sabre NDC, allowing you to provide your customers with some of the following features: 

• Continuous pricing
• Discounted fares and lower priced ancillary services*
• Green Fares*

Travel agents gain access to NDC based offers from either of the two Lufthansa Group options: NDC Base Offer (NDC Public Model) or NDC Smart Offer (NDC Bilateral Model).  

More information about the Lufthansa Group airlines NDC offers as well as registration for our solutions can be found at ​https://lhgroupairlines.com/ndc/ 
 

_{*Subject to airline eligibility and NDC offer}

(Update: February 2024)

Starting 30 January 2024 (date of ticket issue), the most attractively priced European fares – Economy Light (LGT) and Business Saver (BXX) – will be exclusively available via direct distribution channels (Lufthansa Group Airlines Direct NDC API, SPRK, austrian.com, brusselsairlines.com, lufthansa.com, swiss.com and airdolomiti.eu). This applies to a point of commencement in Portugal, Serbia and Spain. In many other European countries, these fares have already been available in direct distribution channels only. 
 
From this date, automated rebooking of tickets issued up to and including 9 October 2023 is no longer possible. If you have any questions about rebooking existing Economy Light and Business Saver tickets, please contact your Lufthansa Group Agency Support.

(Update: December 2023)

Starting 5 December 2023 (date of ticket issue), the most attractively priced European fares – Economy Light (LGT) and Business Saver (BXX) – will be exclusively available via direct distribution channels (Lufthansa Group Airlines Direct NDC API, SPRK, austrian.com, brusselsairlines.com, lufthansa.com, swiss.com and airdolomiti.eu). 

This applies to a point of commencement in Luxembourg, Malta, Montenegro, the Netherlands, North Macedonia, Sweden and Slovakia. In many other European countries, these fares have already been available in direct distribution channels only. 

From this date, automated rebooking of tickets issued up to and including 9 October 2023 is no longer possible. If you have any questions about rebooking existing Economy Light and Business Saver tickets, please contact your Lufthansa Group Agency Support.

(Update: December 2023)

Lufthansa Group is happy to announce Travelport as its latest certified NDC Aggregator. Starting 5 December 2023, travel agents in Austria, Ireland, the Netherlands and the UK can access NDC sourced offers via Travelport+ after registering through our Lufthansa Group airlines NDC Partner Program website. 

New retailing opportunities 
You now have access to a range of Lufthansa Group benefits obtained through Travelport+ NDC, allowing you to provide your customers with some of the following features: 

• Continuous pricing
• Discounted fares and lower priced ancillary services*
• Green Fares*

Travel agents gain access to NDC based offers from either of the two Lufthansa Group 

options: NDC Base Offer (NDC Public Model) or NDC Smart Offer (NDC Bilateral Model). 
 
More information about the Lufthansa Group airlines NDC offers as well as registration for our solutions can be found at ​https://lhgroupairlines.com/ndc/ 
 
_{*Subject to airline eligibility and NDC offer}

(Update: April 2023)

We would like to inform you that our process for ADM disputes due to technical reasons has evolved. 
 
From now, you do not need to report the error yourself, our teams will do the investigation on your behalf. 
 
How will it work? 
When an ADM is issued and you think a technical error in NDC is the reason, please do the following: 

1. Dispute the ADM as usual 
   
2. Once a reply received, send a copy of the ADM and all related technical information (PCC, FLX locator etc) to the airline email address mentioned in the ADM 
   
3. If the technical issue is confirmed as the reason for the ADM, the ADM will be written off

We hope that this new process will facilitate your daily work.

(Update: March 2023)

Do you still have questions about NDC, the pioneering data transmission standard for individual booking solutions? Johannes Walter (Head of Channel Partners, Lufthansa Group Airlines) answers some of the most common questions and explains the significance of NDC for travel agencies and travel managers.

(Update: June 2021)

You can now book and collect excess baggage fees exceeding the allowed number of checked baggage with Austrian Airlines, Lufthansa and SWISS via a Lufthansa Group Airlines NDC API. This applies to one additional piece of baggage (MBAG) as well as the second piece of checked baggage (SBAG) on flights between Europe and USA, Canada, Mexico and Central America.

(Update: June 2023)

All three metropolises are among the top cities for meetings & events. Vienna is the world's number one congress city. Barcelona has become a leading hub for innovation and technology. With 92 financial institutions and 122 FinTech startups, Brussels is emerging as a financial hub.

​Learn more

Star Alliance, the airline network for Earth™, has further simplified planning round the world flights by launching an easy-to-use online version of its Round the World Mileage Calculator. The new tool is now available online at ​www.staralliance.com and brings with it two distinct advantages over the existing downloadable version: an enlarged user group, as anyone with internet access can now make use of this tool, irrespective of their computer operating system and real-time schedule information which is retrieved directly through the internet.

The Round the World Mileage Calculator allows customers or travel agents to build complete round the world itineraries online corresponding to the applicable fare rules. Once the full trip has been planned, it can be transmitted to a reservations office of one of the member carriers, be printed and faxed to a travel agent for booking and ticketing or simply be saved on the computer for future use. All Star Alliance Round the World fares are attractively priced according to mileage flown and class of travel. The routing can cover a total distance of up to 39,000 miles with a maximum of 15 stopovers. The fare is available for travel in First, Business or Economy Class. Tickets are valid for one year. Additionally, the Star Alliance network also offers a Round the World special fare, which is only available for travel in Economy Class, has a maximum mileage of 26,000, must be purchased seven days prior to departure and permits three to five stopovers.

With the recent inclusion of South African Airways in this product, the number of routings available to passengers has increased, especially within Africa, across the Atlantic and the Indian Ocean. In addition to the Round the World fare, Star Alliance offers a total of ten fare and discount products, including the African, North American and European Air Passes, the Circle Asia and Circle Pacific fares and Conventions Plus, a dedicated product for conventions travel. Mileage accrual through any of the Frequent Flyer Programmes offered by the 18 member carriers is possible when travelling on Star Alliance fare and discount products. Moreover, Star Alliance Gold and Silver card holders are entitled to make use of their status benefits when using these fares.