On Board

Find out about our on board products and services across Lufthansa Group airlines.

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TRAVEL CLASSES

Choose your favorite dish. With Austrian Airlines PreSelect

(Update: November 2023)

The long-haul menus in Austrian Airlines Business Class combine Austrian classics with international cuisine – from delicious “Tafelspitz” beef to exotic pineapple chicken. With PreSelect, passengers can pre-order their main meal for their next flight departing from Vienna.

The three different main meals can be booked for free online from six weeks up to 24 hours before departure.

Pre-select your meal now

Business Class services on long-haul flights

Long flights can be particularly exhausting, so Austrian Airlines offer services for even more comfort in addition to its services on short and medium-haul routes.

Restful sleep

Austrian Airlines high-tech seat converts into a nearly two-metre long bed within seconds so your customers can lean back and relax. Additional extras such as noise-cancelling headphones and an individually adjustable air cushion system ensure an especially comfortable journey.

Gourmet experience

The DO & CO Flying Chefs will provide a culinary experience on board. To make the flight more exciting for customers , Austrian Airlines offer a menu for passengers to select the main courses in advance. Dishes from all over the world are reinterpreted with regional products. Austrian Airlines coffeehouse service in the skies serves Austrian coffee specialities, like the “Einspaenner” and “Wiener Melange”.

Menu card to savour

Before departure, passengers have the opportunity to find out which menus await them on their long-haul flight in Business Class. After entering their flight number and selecting their travel class, they can get into the culinary mood for their journey.

Amenity kits

Austrian Airlines passengers in Business Class cabin receive amenity kits with all the things they need for a relaxing trip. In addition to an eye mask, socks, earplugs and a toothbrush with toothpaste, the amenity kits also contain a high-quality face cream and lip balm. Austrian Airlines passengers will also receive a small rucksack in an Austrian design as a limited edition on selected flights.

Absorbing entertainment

Passengers can enjoy up to 400 hours of video and audio entertainment in digital quality on Austrian Airlines high-resolution 15-inch touch screens (38 cm) with noise-cancelling headphones.

Extra Space seat

Passengers can reserve their Extra Space seat: Window or aisle? Both: nobody will be sitting directly next to them. A seat that offers more space and storage than any other. The Extra Space seat is an exclusive offer that passengers can book on long-haul flights in Business Class.

Premium Economy Class

Premium Economy Class is Austrian Airlines travel class with extra comfort on long-haul flights. Passengers can enjoy numerous advantages such as an extra-wide seat with an increased tilt angle for a relaxing flight.

Extra comfortable seats

In Austrian Airlines Premium Economy Class, passengers can expect a modern seat that can be adjusted to their individual needs. They will enjoy a high level of comfort thanks to a wider seat area, foot supports and adjustable head support.

The slightly wider armrest with a foldable table can be perfectly converted into a mobile workspace thanks to the socket and USB connection. Passengers can keep their personal items close at hand in the additional storage space.

Services

After boarding, passengers will receive a welcome drink as refreshment. After reaching the cruising altitude, Austrian Airlines staff will serve a three- to four-course meal with a choice of three main courses. Depending on the time of day, passengers will then be served breakfast or a snack. Of course, Austrain Airlines wide range of drinks including Austrian wines, beer, coffee, tea and spirits is also available throughout the flight. Each passenger also receives a bottle of water.

Luxurious extras

Your passengers don’t have to restrict themselves with luggage thanks to Premium Economy enhanced baggage allowances. They will receive a Premium Economy Class Amenity Kit on board with a sleep mask, toothbrush and other useful items for the flight. Austrain Airlines  crew will also distribute hot towels to refresh immediately after take-off.

Culinary highlights

Before departure, passengers have the opportunity to find out which menus await them on their long-haul flight in Premium Economy Class. After entering the flight number and selecting the travel class, passengers can get into the culinary mood for their journey.

Exciting entertainment

Austrian Airlines entertainment programme on board consists of 350 hours of video and audio programming on a twelve-inch touchscreen and a noise cancelling headphones and a remote control for easier control.

Austrian Airlines services on long-haul flights

Passengers will arrive even more relaxed at their destination on our long-haul flights. Further extras are available in addition to the services on short and medium-haul routes.

Culinary delights

Passengers can choose between two free menus during the flight. Before landing, they will receive a small refreshment. They have the opportunity to find out which menus await them on their flight before departure.

Seat comfort

Ergonomic seats with a unique relax function ensure more comfort on long-haul flights. Passengers can reserve theirr preferred seat at the time of booking or subsequently up to one year before departure.

Best entertainment

In addition to up to 400 hours of films and TV, adults, children and young people can also enjoy music, podcasts and the eJournals on board.

Onboard shopping

Passengers can discover the exclusive product range in Austrian Airlines onboard magazine and benefit from advantageous duty-free prices.

Business Class services on short and medium-haul flights

Passengers can take additional baggage when they travel: two items of hand luggage up to 8 kg and two free items of luggage up to 32 kg.They can enjoy preferential treatment with priority check-in with its own area at the airport, baggage prioritisation, fast lane through security control and priority boarding at the gate.They can use the free lounge access for their stay at the airport, relax in the separate section of the plane in Austrian Airlines comfortable seats with a free adjacent seat, enjoy the exclusive menus from DO & CO and earn extra miles when they book.

Austrian Airlines Economy Services on short and medium-haul flights

Whether travelling for business, a city break, visiting family or a trip to the beach – Austrian Airlines want to ensure your passengers feel comfortable on board.

Austrian Melangerie

On Austrian Airlines flights, we offer a wide selection of drinks, snacks or hot and cold food from the Austrian Melangerie.

eJournals

Passengers can make the most of Austrian Airlines large range of newspapers and magazines, store them on their smartphone, tablet or laptop and simply read them on board.

Internet on board

If passengers prefer to browse the net, they can also buy FlyNet internet access on flights with Austrian Airbus fleet.

MEALS ON BOARD

“Tastefully Austrian”: A culinary experience in the air

(Update: July 2023)

With the aim of highlighting Austrian hospitality and culinary delights, Austrian Airlines is introducing a new culinary concept on long-haul flights: "Tastefully Austrian". Highlights in Business Class include a bar snack with a welcome drink and the addition of soup to the menu. Travelers can also expect new recipes and creations in Premium Economy and Economy Class.

Free messaging on flights within Europe

(Update: January 2024)

Good news for travelers who want to be reachable above the clouds. Starting 15 January 2024, Austrian Airlines and Lufthansa will offer unlimited free messaging. Passengers will then be able to send and receive as many messages as they like, including photos, on their own smartphone or tablet – free of charge! Free messaging is available on all aircraft of the A320 family that are equipped with Wi-Fi.

The offer is exclusively available to travelers with a Miles & More account or a Lufthansa Group Travel ID.

Register now 

Streaming and surfing will also become significantly cheaper: the prices for all other Wi-Fi passes will be reduced by almost 50 percent.

ENTERTAINMENT ON BOARD

Short and medium-haul flights: complimentary FlyNet® Premium for HON Circle Members

(Update: August 2024)

 Austrian Airlines is offering HON Circle Members the FlyNet® Premium Internet package with unlimited data volume free of charge on all Airbus A320 aircraft equipped with Wi-Fi. While video streaming services are disabled to guarantee a fair bandwidth distribution, video playback on social media platforms, audio streaming, and access to the Cloud and VPN services are available.

How it works:

HON Circle Members simply log on to the FlyNet® portal with their personal Miles & More or Travel ID and then select “Free Premium”.

Good to know: On long-haul flights, HON Circle Members already benefit from unlimited Internet access for the entire duration of the flight at no extra cost.

Chatting above the clouds: with FlyNet® Chat for € 3

(Update: March 2022)

Chatting online on board or posting status updates on Facebook: with the affordable FlyNet® Chat option, passengers on Austrian and Lufthansa short or medium-haul flights can now connect to family, friends or colleagues throughout their flight – for only € 3 or or 1,000 miles.

Austrian FlyNet

Austrian FlyNet – Wi-Fi on board

Whether it’s reading emails, chatting with friends or shopping online above the clouds – there’s something for everyone: Austrian FlyNet offers two different service packages for purchase.

The Austrian Airlines aircraft equipped with FlyNet can be identified by a Wi-Fi symbol. There are leaflets in the seat pockets that explain in a few steps how easy it is to use internet on board.

As well as the service packages available for purchase, passengers can access free content, such as Travel Guides and Austrian Airlines services, at any time.

The FlyNet tariffs on short and medium-haul flights at a glance:

FlyNet® Messaging*

Stay in touch with friends and family via WhatsApp, Facebook Messenger or iMessage.

Price

  • Travel ID and Miles & More members: free of charge
  • Any other travelers: €3 or 1,000 miles

Speed up to 150 kBit/s

* Please note that the FlyNet® Messaging tariff can only be purchased on board.

FlyNet® Premium

Particularly suitable for social media, basic internet surfing, audio and video streaming, as well as VPN services.

Price

  • Flights up to 90 minutes: €6 or 2,000 miles
  • Flights of more than 90 minutes: € 8 or 2,600 miles

 

Speed up to 4 MBit/s

 

At the request of Austrian Airlines’ customers, telephone calls cannot be made on board.

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TRAVEL CLASSES

Brussels Airlines: Travel more comfortably – with the Extra Space seat

(Update: August 2022)

For an even more exclusive travel experience on Brussels Airlines long-haul flights in Business Class, you can now recommend an Extra Space seat to your customers. The Extra Space seat, a single seat without immediate neighbors and with two wide armrests, offers more comfort and privacy and can be booked for an additional fee starting at €109.

Please note:

  • The Extra Space seat can be booked starting 7 August 2023 for travel starting 14 August 2023
  • The fee will depend on the route length and the booking channel
  • HON Circle Members and Senators can select the Extra Space seats free of charge, subject to availability at the time of booking 

The benefits of business class ticket

Flying Business Class is so much more than just a means of transportation. Business class ticket not only allows a greater flexibility when travel plans change, it also offers numerous benefits even before take off.

  • Enhanced baggage allowance:
    • 2 x 8kg carry-on baggage
    • 2 x 32kg checked baggage
  • Dedicated check-in counters at the airport
  • Priority access at security checkpoints
  • Priority boarding
  • Priority baggage delivery
  • Free lounge access before departure and during transit
  • Free seat next to passenger on short- and medium-haul routes

An experience beyond imagination

Brussels Airlines hospitality

The experience and exclusive service high above the clouds will make the journey unforgettable. Whether your customers are on their way to their next business meeting or off on holiday, Brussels Airlines offer them privacy and plenty of room for working or relaxation.

A Belgian touch

On long-haul flights Brussels Airlines offer even more comfort to make passengers feel as if they are flying in an exclusive boutique hotel. The finest materials, a beautiful design based on Belgian Art Nouveau and an onboard bar are just some of the ingredients for a unique experience.

The cocoon area

Our high-tech seats converts into a two-metre fully-flat bed within seconds so that passengers can lie back and relax. Additional extras such as a 15.6” HD screen with noise-cancelling headphones, an individually adjustable seat with massage function and an exclusive amenity kit ensure the most comfortable journey.

Culinary highlights

On short-haul flights passengers will be able to savour premium meals, while on long-haul flights they can taste the culinary delights of our Belgian Michelin-starred chefs. Combine their meal with one of Brussels Airlines famous Belgian beers or a glass of award-winning selection of wines.  

Amenity kit

Crafted with relaxation in mind, Brussels Airlines amenity kits are a treat on board of long-haul flights. Discover Brussels Airlines latest collaboration, proudly highlighting the craftsmanship of Belgian women artisans.

Boutique Hotel in the air

We understand that the excitement of traveling already starts before arriving at the destination. That is why we created a newer, improved version of our concept “Boutique Hotel in the air”.

A premium service and experience

  • Enhanced baggage allowance:
    • 1 x 8kg carry-on baggage
    • 2 x 23kg checked baggage
  • A bottle of water at the seat
  • Upgraded culinary experience
  • Access to Brussels Airlines onboard Belgian bar
  • Priority check-in (Brussels Airport only)
  • Lounge access against a fee (Brussels Airport only)

Relax from head to toe

Unwind all the way

The increased private space of a Premium Economy seat allows passengers to travel undisturbed and the expanded armrest separating them from their neighbour. In Brussels Airlines Premium Economy classthere is  23% more legroom than in Economy Class and a generous 40% seat recline which allows a relaxing sleep.

Comfort in own space

All seats are equipped with a 13.3” HD touchscreen with an integrated USB power plug. The seat also includes a bigger headrest and footrest, a large tray table and an AC power plug.

In the Economy Class passengers will get:

  • Baggage allowance:
    • 1 x 8kg carry-on baggage
    • Included checked baggage depending on the fare
  • The option to choose the preferred seat
  • Digital newspapers on all flights
  • Complimentary meal service on long-haul flights
  • Free inflight entertainment on long-haul flights

Comfort is a priority

There’s plenty of room on all Brussels Airlines flights. Thanks to the slim construction of the backrests, seating provides generous space in front of passengers so that they can stretch their legs comfortably. If they wish to stay productive throughout the flight, there is a USB power outlet and a personal tray table for working on.

Excellent cabin features

On longer flights, with the new ergonomic headrest and adjustable neck support, passengers will arrive at their destination refreshed and relaxed. The spacious and playful design of the cabin, inspired by the sunrise on the North Sea, represents the warmth of Belgium’s hospitality. This, combined with the new lighting ambiance tailored to all flight phases, ensures a rejuvenating sleep for jet lag-free flying across time zones. Moreover, passengers will be treated to hours of premium entertainment on a 10.1” screen with their own headphones or the ones Brussels Airlines provide.

Flying Business Class is so much more than just a means of transportation. Business class ticket not only allows a greater flexibility when travel plans change, it also offers numerous benefits even before take off.

  • Enhanced baggage allowance:
    • 2 x 8kg carry-on baggage
    • 2 x 32kg checked baggage
  • Dedicated check-in counters at the airport
  • Priority access at security checkpoints
  • Priority boarding
  • Priority baggage delivery
  • Free lounge access before departure and during transit
  • Free seat next to passenger on short- and medium-haul routes

In the Economy Class passengers will get:

  • Baggage allowance:
    • 1 x 8kg carry-on baggage
    • Included checked baggage depending on the fare
  • The option to choose the preferred seat
  • Digital newspapers on all flights

MEALS ON BOARD

ENTERTAINMENT ON BOARD

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TRAVEL CLASSES

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Allegris

Find the PERFECT MATCH for your customers - with Lufthansa Allegris

Lufthansa Allegris is taking the travel experience to a whole new level across all classes. Whether for business or pleasure, alone, with family or colleagues: Lufthansa Allegris offers your customers a travel experience tailored to their individual wishes and needs.

 

Find out now which seat is the PERFECT MATCH for your customers' wishes and start our test now.

Discover Lufthansa Allegris on a digital tour - in "The Inside Sessions"

Would you like to get exclusive insights into this new long-haul experience? In our video format “The Inside Sessions”, Dr. Björn Becker (Head of Future Intercontinental Experience Program, Lufthansa Group airlines) introduces you in short episodes to all four re-imagined travel classes – from First Class and Business Class through to Premium Economy Class and Economy Class.

 

Look forward to exclusive insights and fascinating first-hand information.

TRAVEL CLASSES

Even more digital entertainment on Lufthansa flights

(Update: July 2024)

Lufthansa is offering new in-flight entertainment options on board short and medium-haul flights: passengers can now access around 45 renowned German and English-language magazines free of charge via the FlyNet® Wi-Fi portal and read their favorite titles on their own electronic device.

Another new feature on board European flights is a wide range of free of charge podcasts in German and English from various genres, such as business, travel, science and entertainment.

Lufthansa First Class

It’s often the details and the little things that can turn a moment into something really special. Being greeted by a personal assistant at the destination airport, culinary highlights above the clouds or the personal space on board: moments that linger in the memory. In Lufthansa First Class, we shape your journey with great attention to detail and with the personal wishes in mind. Passengers can enjoy excellent comfort and service and experience very own special moments in Lufthansa First Class.

Valet parking service

To make the arrival at the airport as pleasant as possible, we offer your passengers a valet parking service for rental or private cars at the First Class Terminal in Frankfurt and at the exclusive kerbside check-in at Terminal 2 in Munich.

Personal assistant

Not having to watch the time and concentrating only on what’s important to passengers. As a First Class guest, passengers will enjoy individual attention at all times in Lufthansa lounges at Frankfurt and Munich and at our intercontinental destinations.

First Class Terminal

If passengers start their journey in the First Class Terminal at Frankfurt Airport, they’ll be doing so in a first-class way.

First Class Lounges

The manic hustle and bustle of the airport ends as passengers step through the lounge door and the time for relaxation begins.

Limousine service

A chauffeur will take First Class passengers straight to the aircraft by limousine or exclusive people carrier.

First Class fleet

Passengers will, of course, enjoy the latest generation of First Class on Lufthansa long-haul fleet.

Comfort on board First Class

The timelessly elegant design, exquisite materials and pleasant lighting design are a treat for your passenegers’ senses. Every moment belongs to them.

Culinary delights & fine wines

Moments of culinary delight are special highlights in the world of first-class travel.

Entertainment world

The First Class in-flight entertainment programme offers a comprehensive selection of entertainment content.

Feel good right from the start

With Lufthansa Business Class, passengers will reach their destination feeling well-rested. They can relax before their flight in the Lufthansa Business Lounges and then enjoy the first-rate service on board. The new Lufthansa Business Class seat can be converted into a fully flat bed that is almost two metres long – just the thing for relaxing during a long flight. The open-plan design, the seating arrangement and the subtle, natural colour scheme create a surprisingly spacious feel.

New Business Class on board our A350 and Boeing 787

In spring 2022 Lufthansa introduced the first of four Airbus A350s that will gradually boost the long-haul fleet, and from this fall  more state-of-the-art aircraft will be added, namely five Boeing 787 Dreamliners. An enhanced travel experience awaits passengers on board both aircraft types – an upgraded Business Class. They can enjoy greater privacy and comfort, thanks to higher side panels and direct aisle access from every seat.

Benefits of Business Class

Finest dining pleasure

In Business Class, Lufthansa offers selected menus, recommended by leading chefs on top-quality tableware. The drinks menu offers a comprehensive selection of hot and cold beverages.

On-board entertainment

Great entertainment above the clouds with Lufthansa Inflight Entertainment. Sports programmes, favourite TV series or music – on own personal screen.

Relax before your departure

Whether passengers want to check their emails, prepare for important meetings or just treat themselves to a small snack before they depart – they can enjoy their time in one of the Lufthansa Business Lounges.

Lufthansa Welcome Lounge

In the Lufthansa Welcome Lounge in Frankfurt, there is a comfort and bistro area available, as well as high-quality shower rooms where passengers can freshen up after a long-haul flight.

Premium Economy Class

More space, more free baggage, more service: long-haul travel in Premium Economy Class comes with many amenities. Consequently, travellers will enjoy a relaxed flight to their destination and will be able to head off for some sightseeing or start their meeting as soon as they arrive.

Comfort on board

Personal space

A spacious, comfortable seat with up to 50 per cent more room on all sides and a cocktail table in the armrest.

 

Relaxation

The practical travel kit at every seat will help travellers arrive at their destination feeling refreshed.

 

Entertainment

A comprehensive in-flight entertainment programme on  11- or 12-inch monitors as passengers relax back into spacious seats.

 

Enjoyment

To greet passengers in Premium Economy Class we serve them a non-alcoholic welcome drink. Passengers will also find a bottle of water at their seat. They can choose from the menu and enjoy their meal served on fine china tableware.

Comfort at the airport

Free baggage

Premium Economy Class travellers can check in two items of free baggage weighing up to 23 kg each – twice as much as in Economy Class. HON Circle Members and Senators have a free baggage allowance of three items of baggage weighing up to 23 kg each.

Sleeper‘s Row: more space on long-haul flights

(Update: August 2021)

Lufthansa passengers traveling in Economy Class on select long-haul flights will have the option of booking a Sleeper’s Row at the check-in or at the gate, before their flight. With this new attractive offer, travelers will receive an entire row of seats for themselves, consisting of three to four adjacent seats, for the entire duration of the flight. This offer comes with a comfortable pillow, blanket, and mattress topper of Business Class quality, allowing passengers to fully relax while on board before reaching their final destination. 

The surcharge is between € 159 and € 229 per route. A maximum of three Sleeper's Rows are offered per flight. Reservations in advance are not possible.

Lufthansa offers the Sleeper's Row on long-haul flights operated by the Boeing 747-8, Airbus A350 and Airbus A343, for example on flights to and from Bangkok, Bogotá, Buenos Aires, Cancun, Cape Town, Hong Kong, Los Angeles, Johannesburg, Mexico City, Osaka, Peking, Rio de Janeiro, San Diego, San Francisco, San José, São Paolo, Seoul, Shanghai, Singapore and Tokyo.

Quality on every route

Here you will find information about our comfortable seating, the entertainment programme, Internet access, and food and beverages in Lufthansa Economy Class.

Whether it's a short flight or a long one - comfortable seating awaits passengers in Economy Class

There’s plenty of room both on short and medium-haul flights. Thanks to the slim construction of the backrests, Lufthansa seating provides more legroom so that travewllers can stretch their legs out comfortably in Economy Class too.
 
On long-haul flights, the wide seat cushions measuring over 40 cm and the individually adjustable headrests on each seat ensure passengers are comfortable.

On-board entertainment

On long-haul flights, passengers can look forward to our wide range of in-flight entertainment. The very latest movies, international radio stations and a large selection of TV programmes await them. They can just lean back and enjoy their flight.

Food and beverages

Lufthansa offer passengers menus that suit their departure time and destination. Lufthansa wide selection of drinks perfectly complements their meals. On selected routes, Lufthansa also serve passengers a ‘movie snack’ during the in-flight entertainment.

Business Class on short and medium-haul routes

Whether on the  way to next business meeting or off on holiday: on board Lufthansa Business Class, passengers will be travelling in the perfect ambience. Lufthansa offers Business Class privacy and plenty of room for working or relaxing.

Relaxation right from the start

Priority check-in

Business Class passengers have the option of checking in at the priority check-in counter at the airport in order to save valuable time.

More baggage

In Business Class passengers may take two pieces of carry-on baggage on board.
The checked baggage is designated as "priority baggage" and will, of course, be first on the baggage carousel.

Lounge services

There are many lounges available to Business Class passengers at all major international airports where they can relax, freshen up or work.

Priority boarding

To make boarding the aircraft a convenient experience for Business Class travellers, Lufthansa also offers priority boarding on all European flights with a gate position.

More personal space

In Business Class, the middle seat is always kept empty. Business Class travellers may enjoy personal space on board to work undisturbed or to rest in a comfortable environment.

Fine dining

Even on short and medium-haul routes, in Lufthansa Business Class passengers can expect a full meal which will be served on high-quality china.

Lufthansa Onboard Delights: Pre-order and save 10%

(Update: October 2024)

All fresh products pre-ordered, such as sandwiches, salads, bowls or cakes, are now available at a 10% discount. Onboard Delights can be pre-ordered up to 18 hours before departure on Lufthansa flights from Germany to a European destination and up to 24 hours before departure on flights from Europe to Germany.

Pre-order Onboard Delights

Quality on every route

Here you will find information about our comfortable seating, the entertainment programme, Internet access, and food and beverages in Lufthansa Economy Class.

Whether it's a short flight or a long one - comfortable seating awaits passengers in Economy Class

There’s plenty of room both on short and medium-haul flights. Thanks to the slim construction of the backrests, Lufthansa seating provides more legroom so that travewllers can stretch their legs out comfortably in Economy Class too.
 
On long-haul flights, the wide seat cushions measuring over 40 cm and the individually adjustable headrests on each seat ensure passengers are comfortable.

On-board entertainment

On long-haul flights, passengers can look forward to our wide range of in-flight entertainment. The very latest movies, international radio stations and a large selection of TV programmes await them. They can just lean back and enjoy their flight.

Food and beverages

Lufthansa offer passengers menus that suit their departure time and destination. Lufthansa wide selection of drinks perfectly complements their meals. On selected routes, Lufthansa also serve passengers a ‘movie snack’ during the in-flight entertainment.

MEALS ON BOARD

New culinary highlights in Lufthansa Business Class

(Update: May 2024)

Board, take off, relax: Lufthansa is adding new highlights to the culinary offering in Business Class on long-haul flights:

  • The new signature drink Avionic will be served as a welcome drink as an alternative to water and sparkling wine. The Avionic Apéritif, which is based on peach notes and wild meadow herbs, is mixed on ice with tonic.
  • A special handmade bread developed exclusively for Lufthansa by World Baker of the Year 2022 Axel Schmitt will be served with handmade butter and high-quality olive oil as an appetizer. In each quarter, there will be a different type of bread specially created for Lufthansa.
  • For the first time ever, Business Class guests will be served a vegetarian amuse-bouche, from antipasti to sushi, as a prelude to the first service on board.
  • There is a new, modular snack offer for in between meals, which varies depending on the length of the route and time of day. This includes snacks, fresh fruit and, on longer flights, fresh salty and sweet treats such as tomato and mozzarella skewers or wraps with pastrami.
  • Starting June 2024, every passenger will be given a small box of Lindt chocolates in an exclusive Lufthansa design as a farewell gift. Lufthansa Business Class guests will thus be offered an all-round appealing service, from the welcome moment to the 

Lufthansa Onboard Delights: Pre-order your favorite dish and enjoy it on board

(Update: February 2023)

Chicken caesar salad, a sweet potato sandwich or a lemon cheesecake? On flights within Europe with a flight time of 60 minutes or more, Lufthansa passengers will be able to pre-order delicious meals like these online starting 8 February 2023. 

The selection and order can be conveniently made online via the new Pre-flight Shop and paid for cashless on board.

The pre-order offer exclusively includes fresh food such as bowls, salads, sandwiches and cakes, which were developed together with partners dean&david and Dallmayr. 

With the new service, Lufthansa ensures that the desired meal is available on board. At the same time, the new concept makes an important contribution to greater sustainability and to combating food waste and unnecessary packaging waste by improving the ability to plan meals.

ENTERTAINMENT ON BOARD

Short and medium-haul flights: complimentary FlyNet® Premium for HON Circle Members

(Update: August 2024)

Lufthansa is offering HON Circle Members the FlyNet® Premium Internet package with unlimited data volume free of charge on all Airbus A320 aircraft equipped with Wi-Fi. While video streaming services are disabled to guarantee a fair bandwidth distribution, video playback on social media platforms, audio streaming, and access to the Cloud and VPN services are available.

How it works:

HON Circle Members simply log on to the FlyNet® portal with their personal Miles & More or Travel ID and then select “Free Premium”.

Good to know: On long-haul flights, HON Circle Members already benefit from unlimited Internet access for the entire duration of the flight at no extra cost.

Even more digital entertainment on Lufthansa flights

(Update: July 2024)

Lufthansa is offering new in-flight entertainment options on board short and medium-haul flights: passengers can now access around 45 renowned German and English-language magazines free of charge via the FlyNet® Wi-Fi portal and read their favorite titles on their own electronic device.

Another new feature on board European flights is a wide range of free of charge podcasts in German and English from various genres, such as business, travel, science and entertainment.

Free messaging on flights within Europe

(Update: January 2024)

Good news for travelers who want to be reachable above the clouds. Starting 15 January 2024, Austrian Airlines and Lufthansa will offer unlimited free messaging. Passengers will then be able to send and receive as many messages as they like, including photos, on their own smartphone or tablet – free of charge! Free messaging is available on all aircraft of the A320 family that are equipped with Wi-Fi.

The offer is exclusively available to travelers with a Miles & More account or a Lufthansa Group Travel ID.

Register now 

Streaming and surfing will also become significantly cheaper: the prices for all other Wi-Fi passes will be reduced by almost 50 percent.

Lufthansa FlyNet®: now internet use is cheaper and faster

(Update: October 2022)

Would your customers like to use broadband internet on long-haul flights? With Lufthansa, they can now expect a cheaper and faster service with unlimited data volume. Travelers can choose between three FlyNet® rates (“Messaging”, “Premium 2 hour” and “Premium full flight”) and stay connected even above the clouds – starting at just €5 or 1,700 miles. 

On-board internet: FlyNet® on long-haul flights

With FlyNet®, your clients can go online during Lufthansa long-haul flights, allowing them to make the most of their time above the clouds. They can choose from three rates that are tailored to their individual needs. Payment can be made easily by credit card, PayPal, or – for Miles & More participants – with award miles.

The FlyNet® rates at a glance:

FlyNet® Messenger 

Perfect for sending and receiving messages using apps like WhatsApp, Facebook Messenger, or iMessage 

  • Costs: 5 euros or 1,700 miles
  • Data speed: up to 100 kbit/s 
  • Usage time: valid on the entire flight

FlyNet® Premium 2 hour

Especially suitable for browser-based email traffic, for sending emails throughout the flight, and for moderate Internet surfing

  • Costs: 15 euros or 5,000 miles 
  • Data speed: up to 4 Mbit/s
  • Usage time: 1 flight 

FlyNet® Premium full flight

Ideal for VPN email services, for surfing the web faster, for sending messages to friends and family, and for sharing pictures on social networks

  • Costs: 25 euros or 8,300 miles 
  • Data speed: up to 4 Mbit/s
  • Usage time: valid on the entire flight 

Chatting above the clouds: with FlyNet® Chat for € 3

(Update: March 2022)

Chatting online on board or posting status updates on Facebook: with the affordable FlyNet® Chat option, passengers on Austrian and Lufthansa short or medium-haul flights can now connect to family, friends or colleagues throughout their flight – for only € 3 or or 1,000 miles.

FlyNet® – internet access on short and medium-haul routes

Lufthansa now offers the new and powerful FlyNet® on more flights within Europe and to and from North Africa and the Middle East. Chatting online on board, posting status updates on Facebook, writing emails or streaming favorite films – with Lufthansa FlyNet® passengers are connected to family, friends or colleagues even on short and medium-haul flights.

The FlyNet® tariffs on short and medium-haul flights at a glance:

FlyNet® Messaging*

Keep in touch with friends and family with apps like WhatsApp, Facebook Messenger or iMessage

Flight length 

  • Travel ID and Miles & More members: free of charge
  • Any other travelers: €3 or 1,000 miles

Speed up to 150 kBit/s

* Please note that the FlyNet® Messaging tariff can only be purchased on board.

FlyNet® Premium

Particularly suitable for social media, basic internet surfing, audio and video streaming, as well as VPN services.

Flight length 

  • Flights up to 90 minutes: €6 or 2,000 miles
  • Flights of more than 90 minutes: € 8 or 2,600 miles

Speed up to 4 MBit/s

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SWISS SENSES

SWISS extends pre-select option to Business Class meals on short-haul flights

(Update: November 2024)

SWISS Business guests on short-haul flights now also have the option of selecting additional main courses in advance.

  • On short-haul flights of over one hour from and to Zurich, passengers may now choose from a total of six cold dishes which are served with cheese and a dessert.
  • On longer flights, there is a total choice of seven hot main courses depending on destination – including one dish from the “SWISS Taste of Switzerland” menu, which is otherwise only offered on long-haul services. The hot main courses are served with cheese and a dessert, plus a salad.

SWISS passengers can order their preferred dish online, any time from six weeks up to 24 hours before departure.

​To Pre-Select

A breeze of crisp alpine air on board SWISS long-haul flights

Starting mid-May 2024, SWISS guests can enjoy the new signature scent “Alpine Valley”, developed and exclusively created in partnership with Soeder. The new scent – a combination of aromatic larch, a slight breeze of crisp alpine air, and a lively blend of citrus notes and fragrant herbs – brings the tranquility of the Swiss Alps on board SWISS flight.

 

In a first step, the onboard hand lotion, facial spray, and face cream will carry the new “Alpine Valley” fragrance.

SWISS Senses: a new travel experience on long-haul flights – starting 2025

(Update: March 2023)

We are pleased to give you a first glimpse of the new SWISS travel experience on long-haul flights starting 2025: SWISS Senses.

With SWISS Senses, your customers will be able to tailor their travel even more closely to their own individual needs. For the first time, SWISS will be offering a suite concept in SWISS First and parts of SWISS Business.

SWISS First

SWISS Business

In all travel classes, SWISS guests can look forward to a new state-of-the-art inflight entertainment system with larger screens and convenient connection options for their own personal devices. A new Human-Centric Lighting also helps passengers reduce the effects of jet lag.

SWISS Premium Economy

SWISS Economy

Our entirely redesigned cabins incorporate a timeless color scheme and top-quality materials that all draw their inspiration from Switzerland’s unique nature and architecture. The warm and muted tones such as claret, anthracite, and beige convey a particular sense of warmth and well-being.

SWISS Senses is part of the largest products and services initiative in the history of the Lufthansa Group, which is investing a total of 2.5 billion euros to further improve the customer experience at every stage of the journey.

TRAVEL CLASSES

SWISS First

Passengers on First Class will enjoy the highest possible level of comfort. Take off relaxed, travel in comfort and land feeling refreshed. And only when they feel completely satisfied, we have done our job.

SWISS First experience

Passengers can enjoy a refined ambiance, personalized service, and first-class products on board. Our first-class compartments can be customized according to their wishes and offer them the largest possible freedom.

Travel in comfort

Eight First Class armchairs are available on long-haul flights. The armchairs turn into generous flat beds in moments. Passengers can enjoy their private sphere and the individual service.

SWISS First

First-class dining

Passengers decide when we may serve them their gourmet menu. On long-haul flights from Zurich, they will enjoy the SWISS Taste of Switzerland: culinary highlights accompanied by fine wines.

SWISS First

Best entertainment

Passenegers will be entertained on board with the latest films, games and a selection of excellent magazines. Including the SWISS Universe magazine, just for passengers in Business and First Class.

SWISS First

Wait in comfort

SWISS First Service benefits begin even before passengers take off. There is a separate check-in desk at the terminal so thier trip gets off to a pleasant start without long waiting periods.

SWISS First Lounge

Priority Check-in and Boarding

Passenegers can spend the time before their departure in the exclusive SWISS and Star Alliance lounges. In Zurich, we offer an exquisite menu as well as private day rooms and meeting rooms.

SWISS First

Plenty of baggage

As a First Class passenger, your passengers can take plenty of hand baggage (2 x 8 kg) and checked baggage (3 x 32 kg) with them on their travels. And once they are at their destination they will soon be ready to leave, as thier baggage has priority and is processed quickly.

Everything for well-being

Various extras such as products by the Swiss luxury brand Soeder, a cover and pillow, and pyjamas by Zimmerli of Switzerland will ensure passngers’ personal well-being.

SWISS First

The amenity kit

The Zimmerli × SWISS amenity kit comes in four designs and colours - rotating throughout the year - which reflect craftsmanship, shaped by tradition and exclusivity. The diverse designs further turn the amenity kits into collectibles. They include a wide selection of products from high-end Swiss brands, such as Rohner or VIU.

Earn miles

Miles & More is the biggest frequent flyer programme in Europe. Passengers can earn miles on all flights, and enjoy greater comforts and more advantages when they travel as a member.

SWISS First

Awarded First Class Service

SWISS has been awarded first place in the category "Europe's Leading Airline – First Class 2024" at the 2024 World Travel Awards. In SWISS First, guests enjoy the highest level of comfort from check-in to arrival. We are the only airline to offer First Class on all long-haul flights.

SWISS Business

An exclusive service awaits guests on board, which has won multiple awards from travel professionals as the best in Europe. Guests on SWISS Business arrive more relaxed than ever before.

Exclusively for our Business Class passengers

Travel in comfort

The new SWISS Business seat is a spacious workplace that converts into a roomy 2-metre flat bed at the touch of a button. In addition, the integrated massage function will pamper customers en route and ensure they arrive relaxed at their destination.

Excellent dining

On our flights departing from Zurich we serve our guests seasonal delicacies created by top Swiss chefs, taking them on a journey through the variety of Swiss cuisine.They can enjoy the award-winning dishes with multiple courses, or make individual selections at the time of their choice.

Best entertainment

A wide range of films that change monthly and a selection of quality magazines will keep guests entertained. Passengers will be inspired by our wide range of offers and compose their individual entertainment programme.

Plenty of baggage

Business Class passengers are allowed to take sufficient hand baggage (2 x 8 kg) and checked baggage (2 x 32 kg) with them. they also benefit from priority clearance through baggage handling at their destination.

Wait in comfort

Passenegers  can work undisturbed In our lounges or simply relax in a pleasant atmosphere. As a Business Class passenger, they have access to SWISS and Star Alliance Partner lounges all over Europe.

Priority check-in and boarding

Separate check-in desks ensure quick check in,anywhere in the world. SWISS Business passengers will also be among the first to board.

Comfort kit

The travel kits have been designed in collaboration with Victorinox, the best-known manufacturer of Swiss pocket knives. The collection includes multifunctional kits, which contain high-end products to provide passengers with total comfort and convenience.

A breeze of crisp alpine air on board

Passengers can enjoy our signature scent “Alpine Valley”, developed and exclusively created in partnership with Soeder. The fragrance captures the subtle and fresh essence of the Swiss Alps and brings a feeling of home and comfort right on board their flight.

Earn miles

Miles & More is the biggest frequent flyer programme in Europe. Passengers can earn miles on all their flights and enjoy greater comforts and more benefits when travelling as a member.

SWISS Premium Economy

With SWISS Premium Economy we’re setting new benchmarks on long flights. Passengers can experience this travel class across the entire Boeing 777-300ER and Airbus A340-300 route network.

New benchmark on long-haul flights

SWISS Premium Economy is first choice for passengers who appreciate individuality and wish to arrive at their destination feeling even more relaxed. Compared to SWISS Economy you can look forward to a latest generation seat that promises more privacy, enhanced comfort and the best entertainment at an attractive price.

Travel in comfort

Passengers will love the comfortable seat, due to its innovative hard-shell design. they can adjust it effortlessly without disturbing their fellow passengers in the row behind them.

Wider food selection

SWISS Premium Economy passengers can enjoy an alcohol-free welcome drink before take-off and look forward to an expanded culinary selection.

Best entertainment

The best entertainment is guaranteed on our 15.6-inch screens. Primium Economy passengers can enjoy the latest Hollywood films as well as Swiss productions and the latest TV series in stunning quality. At their seat they will also get high-quality, noise-reducing headphones, allowing them to enjoy their film or music even more.

Easy check in

Passengers can check in quickly and with no queues. Online check-in will take them to their boarding pass in just a few steps. They can choose automated check-in if they book their flight on swiss.com. We will send them their boarding pass by e-mail to print out or directly to their smartphone as a mobile boarding pass.

Extra baggage

Travellers in SWISS Premium Economy enjoy a double baggage allowance (2x 23kg) compared to travellers in SWISS Economy.

The toiletries bag

In SWISS Premium Economy travellesr will receive a toiletries bag made from sustainable materials and containing a toothbrush and toothpaste, a sleeping mask and ear-plugs. This is available in different variants, shapes and colours depending on the departure airport.

A breeze of crisp alpine air on board

Passengers can enjoy our signature scent “Alpine Valley”, developed and exclusively created in partnership with Soeder. The fragrance captures the subtle and fresh essence of the Swiss Alps and brings a feeling of home and comfort right on board their flight.

Earn miles

Miles & More is the biggest frequent flyer programme in Europe. Passengers can earn miles on all their flights and enjoy greater comforts and more benefits when travelling as a member.

Into the wide world in complete comfort

Passengers can sit back, relax, and enjoy our SWISS service and the selected products on board.

Travel in comfort

Regardless of the length of the flight in our Economy Class passengers sit comfortably. Even on a night flight the adjustable headrests ensure them have a good night's sleep. they can reserve a seat in advance to suit their needs (seat in a preferred zone or with extra legroom).

Well looked after

Meat-lover or vegetarian? Travellers can choose between two hot meals. All our drinks, including wine and spirits, are included in the service. For passengers with special needs children's and special meals can be ordered online in advance, free of charge.

Best entertainment

Passengers can compose their individual entertainment programme. They can choose from over 140 films, TV programmes, games,the latest blockbusters, award-winning documentaries and most popular TV series .

Baggage included

Economy Class tickets includes one item of hand baggage and checked baggage (except for Light fare). Passengers can easily book additional baggage online if they desire.

Easy check-in

Economy Class passengers can check in quickly and without a queue. Online check-in takes them to their boarding pass in just a few steps. If they book their flight on swiss.com they can choose automated check-in. We will send them their boarding pass by email to print out or directly to their smartphone as a mobile boarding pass.

Enjoy more choice

The services provided by SWISS Choice offer even more comfort on their travels. We offer additional services before and on SWISS flights, such as the option to reserve the seat of their choice.

A breeze of crisp alpine air on board

Passengers can enjoy our signature scent “Alpine Valley”, developed and exclusively created in partnership with Soeder. The fragrance captures the subtle and fresh essence of the Swiss Alps and brings a feeling of home and comfort right on board their flight.

Earn miles

Miles & More is the biggest frequent flyer programme in Europe. Passengers can earn miles on all their flights and enjoy greater comforts and more benefits when travelling as a member.

Travel relaxed in Europe

Passengers can sit back, relax, and let us surprise them with our exclusive service and the carefully selected products we serve on board. On European flights, they can now select the SWISS Business fare per leg, with availability at any time.

  • Meals & drinks
  • 2 items of hand baggage (max. 8 kg)
  • 2 items of baggage (max. 32 kg)
  • Priority check-in
  • Priority boarding
  • Priority baggage
  • Access to lounges
  • Neighbouring seat vacant
  • Advance seat reservation
  • Miles & More: additional miles for members

Neighbouring seat vacant

On our entire European fleet, we can guarantee that the seat next to business Class passengers will be empty, ensuring them to have more privacy. We also have a large selection of newspapers and magazines which are available for them as eJournals.

Excellent dining

Passengers can enjoy Swiss specialities on board, made from fresh regional ingredients. 

Meals in SWISS Business

Plenty of baggage

With SWISS Business passengers get double the free baggage allowance, with two pieces of hand baggage (2 x 8kg) and two pieces of checked luggage (2x32kg). they also benefit from priority clearance through baggage handling at their destination.

Checked baggage

Wait in comfort

Spend the time until your departure in an exclusive lounge. As a SWISS Business passenger, you have access to SWISS and Star Alliance Partner lounges all over Europe.

Lounges

Priority check-in and boarding

Separate check-in desks ensure quick check in,anywhere in the world. SWISS Business passengers will also be among the first to board.

 

Disembark quickly

If the flight operated by SWISS does not park at a gate after landing in Zurich, a separate Business Shuttle is available for Business Class passengers. Their baggage is also given priority treatment and will be unloaded first.

A breeze of crisp alpine air on board

Passengers can enjoy our signature scent “Alpine Valley”, developed and exclusively created in partnership with Soeder. The fragrance captures the subtle and fresh essence of the Swiss Alps and brings a feeling of home and comfort right on board their flight.

Earn miles

Miles & More is the biggest frequent flyer programme in Europe. Passengers can earn miles on all their flights and enjoy greater comforts and more benefits when travelling as a member.

Miles & More

Continental flights

Passengers can choose from the fares Flex, Classic and Light, all of which are tailored to their individual needs. They can choose a particular fare for each flight route, and they are available at any time. 

Flex - The fare with all the services for flexible travel plans 

  • ​SWISS Saveurs
  • 1 piece of hand baggage (max. 8 kg) 
  • 1 piece of baggage (max. 23 kg) 
  • 50% additional miles (Miles & More) 
  • Seat reservation 
  • Priority boarding 
  • Preferred zone 
  • Rebooking 
  • Cancellation (for a charge) 
  • Change to earlier flight on the same day

Classic - The standard fare with popular services and a free baggage allowance

  • SWISS Saveurs
  • 1 piece of hand baggage (max. 8 kg) 
  • 1 piece of baggage (max. 23 kg) 
  • Miles (Miles & More) 
  • Seat reservation 
  • Rebooking (for a charge) 

Light - Your benefits 

  • SWISS Saveurs
  • Hand luggage: 1 item weighing up to 8 kg included 
  • Miles & More: Members receive miles on all flights

Baggage as desired

Depending on the chosen fare, it will include different amounts of hand baggage and checked baggage.Travellers can easily book additional items of baggage online if they desire.

More information about baggage

Travel in comfort

The generous seat distances give travellers plenty of leg room, while the adjustable headrests will help them enjoy a good night's sleep on overnight flights.

Advance seat reservation

SWISS Saveurs

The SWISS Saveurs menu features a selection of delicious dishes and snacks that cater to your passengers personal preferences. While SWISS Saveurs is not offered on very short flights, flight guests will continue to receive a complimentary bottle of water, named SWISS Altitude 1150, and our famous SWISS Chocolate on all flights.

Food and Beverages SWISS Economy

Easy check-in

Economy Class passengers can check in quickly and without a queue. Online check-in takes them to their boarding pass in just a few steps. If they book their flight on swiss.com they can choose automated check-in. We will send them their boarding pass by email to print out or directly to their smartphone as a mobile boarding pass.

Enjoy more choice

The services provided by SWISS Choice offer even more comfort on their travels. We offer additional services before and on SWISS flights, such as the option to reserve the seat of their choice.

SWISS Choice offers

A breeze of crisp alpine air on board 

Passengers can enjoy our signature scent “Alpine Valley”, developed and exclusively created in partnership with Soeder. The fragrance captures the subtle and fresh essence of the Swiss Alps and brings a feeling of home and comfort right on board their flight.  

Earn miles

Miles & More is the biggest frequent flyer programme in Europe. Passengers can earn miles on all their flights and enjoy greater comforts and more benefits when travelling as a member.

Miles & More

MEALS ON BOARD

SWISS offers exquisite specialties from the canton of Zurich

(Update: September 2022)

As part of the "SWISS Taste of Switzerland" concept, SWISS First, SWISS Business and SWISS Premium Economy guests on long-haul flights departing from Switzerland can now look forward to creative dishes from Laurent Eperon. The star chef uses fresh, local and seasonal ingredients to create his imaginative compositions and lends his dishes a personal touch using spices he discovered on his travels.

SWISS Business: new pre-selection meal option on long-haul flights

(Update: June 2022)

SWISS Business guests on long-haul flights from Switzerland can now preselect their prefered main course up to 36 hours before departure at swiss.com/preselect. Choosing in advance ensures that travelers receive exactly the dish they want from the menu. In addition to the four SWISS Taste of Switzerland menus, there are four more dishes to choose from.

Pre-order culinary delights in just a few clicks

(Update: May 2022)

SWISS Economy passengers can already enjoy a variety of culinary delights on the majority of European routes with the award-winning SWISS Saveurs concept. Thanks to the new SWISS Saveurs Pre-Order service, travelers can now decide before their journey begins which fresh products from the renowned Swiss family-owned company Confiserie Sprüngli they would like to receive during their flight.

Making use of SWISS Saveurs Pre-Order up to 36 hours before departure guarantees that passengers get exactly what they like most on the menu. They also benefit from a reduced price (10% discount).

With its new SWISS Saveurs Pre-Order service, SWISS aims to offer an even better travel experience. In the long term, the airline also expects SWISS Saveurs Pre-Order to make a significant contribution to reducing food waste on board SWISS aircraft.

ENTERTAINMENT ON BOARD

SWISS now offers free internet chat on all long-haul flights

(Update: August 2023)

(Text)With the new "Messaging" Wi-Fi package, travelers can now chat with their loved ones or share photos directly on board on all SWISS long-haul flights. The offer is free of charge and is available throughout the flight and with no data limit.

For more variety and an enhanced online experience, SWISS offers the two comprehensive packages "Wi-Fi 4 Hours" and "Wi-Fi Premium" for a fee.


Messaging 

Wi-Fi 4 Hours

Wi-Fi Premium*

Duration 

Full flight

4 hours

Full flight

Price 

free

CHF 25

CHF 35

Text messaging(e.g. WhatsApp)

Photo sharing


Social media

 

Email

 

Audio streaming

 


Embedded video**

 

VPN

 


Cloud services

 


* The "Wi-Fi" Premium package is available free of charge to SWISS First guests and HON Circle Members.
** Video streaming not include 

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